Good Customer Service: Jewel Osco/Albertsons

I recently bought some floss at my local Jewel but when I opened it, the roll of floss was missing.  They had contact information on the back in case you are not satisfied with the product, so I sent them an email explaining the situation.  They responded quickly and sent me a coupon to cover the cost.  They also sent me 2 replacement flosses for my troubles.  This is a perfect example of good customer service.  They went above and beyond to correct the problem.  I will continue to be a loyal customer to Jewel for my weekly groceries!