Thursday, January 25, 2018

The Importance of Tipping, Especially for Repeat Business

The concept of tipping can be confusing as sometimes it is hard to know when to tip or how much to tip in any given situation. In many jobs, the majority of income is derived from tips so it can be very important for those in these types of businesses. For some other jobs it may not be as common and so if someone decides to give a tip, it is appreciated but not always expected.

As someone who has worked in a couple of different jobs that accept tips, I can say that tipping is important. Not only does it show appreciation for the work being done, but also it helps to ensure a high level of service for future interactions.

For example, I used to deliver pizzas which was a job that was heavily dependent on tips. In a job like this, you tend to get many repeat customers and because of this, it soon becomes clear which customers give good tips and which do not tip at all. Of course whenever an order came in for a customer who was known for giving good tips, everyone wanted it, while on the other hand, if an order came in for a customer who never gives a tip, no one wanted to take that order.

I speak for myself when I say, if the customer is known for giving a good tip, you can be sure I will do my best to make sure everything is perfect or as good as it can be. That's not to say other customers get bad service, but when a customer has a history of good tips, it is extra motivation to go above and beyond to make sure they have a good experience.

Tips become important for repeat business because employees remember who tips and who doesn't and often share their experiences with fellow employees. For customers who develop a reputation as a good tipper, they will be a preferred customer and are more likely to get better service compared to other customers who do not tip.

The amount which should be tipped can vary greatly depending on the situation so you may have to do a little research to figure out the recommended amount. When in doubt if you should tip or not, know that even in situations where tips are not common, they are always appreciated.

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